The Business Owners' Guide
To IT Support Services and Fees

What You Should Expect To Pay For IT Support For Your Business (And How To Get Exactly What You Need Without Unnecessary
Extras, Hidden Fees
And Bloated Contracts)

Read This Guide and You’ll Discover:

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  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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Joyce Anthony

I am not tech-savvy and turn to Rely On IT for the majority of our technical support needs. When I indicate that it's of time-critical importance to handle immediately I have found that they act as soon as possible and get back to me with an analysis of the problem and a timeline for handling it.

Joyce Anthony
Prime Fiduciary Services, LLC

Samuel P.

I've done business with Richard and Rely on IT for three years, for both my nine-workstation office and my three-workstation home. Richard know his computers, makes sensible recommendations, works quickly and efficiently for a reasonable fee. Highly recommended!

Samuel P.
Los Altos Optometric Group