Quick, Reliable and Competent.
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If you are like me you probably get really frustrated when you deal with some vendors and service providers when they don’t take the time to respond and don’t keep their promises. It’s like they don’t care about you. It frustrates me so much that we have set up Rely On IT to be the opposite so that you feel taken care of as much as you want to take care of your customers.
The IT world has a reputation of being impersonal, jargon heavy, and condescending. At Rely On IT we deliberately built our business on:
- Being on Time
- Doing it right the first time
- Quick response, Quick resolution
- Hiring the Best Employees
- Measuring our service quality
No.1 Ranked Network Support
At Rely On IT, we take a proactive approach to protect your network starting with a thorough assessment. We then take into account the processes involved in your daily business operation in order to develop the best support plan that will enhance work efficiency while still keeping you secure. Our meticulous approach and seamless technology deployment is the result of years of hard work, backed by our ranking as the No.1 Network Support company in the Bay Area. We not only ensure that your network is safe from today’s threats but that it is future-proof and scalable for years to come.
We have been doing this a long time
We love learning all about IT. We live, breathe, and dream IT. As a consequence we don't just solve problems, we always try to find the root cause to prevent future problems. One of the ways we do this is to set up 24/7 monitoring of your network and systems. This way we get a heads up of potential problems so we can solve them before they become work stopping problems.
From recovering from ransomware, to assuring simultaneous access for 500+ people over a WIFI network, to ensuring WIFI can work inside a metal walled room, to ensuring software from the early 90's works on today's machines.
Since we have been doing this a long time we have seen some interesting challenges and have solved them all. Big or small, we love challenges and solve them as cost effectively as possible.