The effect of social networks on the way companies approach their business is undeniable. Some even go a step further, creating their own internal social networks to help enhance communications within their own organizations. However, for it to function best, the proper policies that govern its use should be developed.
With the waves created by social networking in how companies do business nowadays, many have also utilized the same principle to develop internal social networks to enhance their in-house communications as well. However, the use of this new medium of communication also requires that companies develop new policies to cover its use.
One concern that may leave you apprehensive about creating an internal social network might be the fear that it could be abused by employees. However, reports have shown that introducing an in-house social network has produced generally positive results.
As long as company policies regarding the use of internal social networks are developed and implemented properly, employees will view such a network as an extension of the workplace, and will try to put their best foot forward. Such policies must specifically tackle the use of the internal social network, and many experts recommend revising existing company rules that govern the use of email, IT resources, and even external social networks. To be on the safe side, it's a good idea to consult with a lawyer to avoid any legal problems with the policy in the future.
Who's going to be in charge? Your managers, of course. Since the social network will be for company use, it follows that department heads should be given administrative duties and permissions which they will use for moderating communications and discussions in and pertaining do their respective sections.
While an internal social network can do wonders for your in-house communications, good policies and rules pertaining to its use will be what keep it working like a well-oiled machine.