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September 5th, 2014

IT2A catastrophic system failure creates chaos. Gone are billing and inventory records, customer lists … miscellaneous reports. To recreate this information from scratch is expensive and time consuming. And depending on how much damage was done to the computer systems, it could be days, weeks or even months before operations return to normal.  Be secure! Our business continuity solution:

Backs Up Data Every 15 Minutes, Every Day

Not even the most conscientious users save their work as consistently and thoroughly as our business continuity solution.

Gets You Back to Business — Fast!

Servers crash, networks fail … it’s going to happen. But with our virtual server engaged and deployed, we’ll have your systems up and running again in mere minutes.

Complies with Laws and Government Regulations

Violating government rules for protecting sensitive records at the federal level (such as HIPAA or Sarbanes-Oxley) as well as state or local jurisdictions can bring severe consequences. Our business continuity solution goes a long way toward helping you maintain compliance.

Recovers Vital Email

Everyone’s done it — deleted or lost an email containing critical information. Take advantage of our email recovery feature for Microsoft Exchange Servers and recover that important message from days or even months ago.

Provides Remote Monitoring and Management (RMM)

It’s true; an ounce of prevention is worth a pound of cure. RMM service is included with our business continuity solution so small issues don’t become big problems.

Keeps Data Safe When Major Disaster Strikes

Fire, flood, earthquake … devastating damage to your physical location is always possible. But if the worst happens, our remote SAS70 Type II and HIPAA-compliant data centers will have your data and records safely housed so you can resume operations.

Let us answer any questions you have about our turn-key business continuity solution. You’ll discover the easiest and most affordable way to keep your organization in business.

Topic Articles
September 5th, 2014

ITA recent FEMA report estimates that 40 – 60% of small-to-midsized businesses (SMBs) won’t survive a data calamity. Yet other priorities and financial constraints often push business continuity to a back burner. But what if there was a comprehensive backup, disaster and recovery solution that’s practically maintenance-free and priced to fit small business budgets?

Don’t Let a System Failure Shut Down Your Business

Our business continuity solution is designed to quickly revive your network and have your employees productive again in almost no time. It operates automatically to back up your vital data as frequently as every 15 minutes. If there’s a problem, files can be restored in about a half-hour, or if needed, our system can take over as a virtual server to resume operations until bigger issues with your network can be resolved. And in a worse-case disaster scenario, remote server backup is also available to keep your files and data safe and secure.

Let us protect your valuable data!
 

Topic Articles
January 6th, 2013

Have you ever been stuck at a client’s site, the courthouse, the job site, in the field, or simply on vacation with only an iPad, Android, or iPhone device. You might even have brought a laptop with you but the network WIFI you are currently attached to does not allow VPN traffic and that is the only way to access your critical files at work. Have you ever had to send a large set of files to a client, attorney, or outside consultant but couldn’t email them because the attachments were too big? We now offer RelySync which allows our clients to synchronize critical files from your work server or workstations to our secure cloud storage servers for access anytime, anywhere and from any device (PC, Macintosh, iPhone, iPad, or Android, or Web browser). This simply eliminates the need to initiate a VPN to gain access to your spreadsheet or Word document that contains that critical element for the meeting or moment you need it most.

What makes Relysync a valuable part of any business’s IT solution? Relysync synchronizes and shares on Windows servers as team shares. This means that you won’t need any new accounts, just the Windows account you already use. For clients who have servers onsite Relysync will synchronize server shares to the RelySync service so that the data is available anywhere you have an Internet connection and all files will be kept up to date with the latest version.

We’ve recently extended the capabilities of Relysync. Now even on premise server shares can be linked to your file sharing service so that your files are available on the go where ever you are as long as you have a cellular or WIFI connection. Now you can carry a lightweight tablet or laptop or smartphone on the go and have full access to your company files.

For as little as $20.00 per person your entire company can share files with Teamshares so that the people who need to share information can do so effortlessly. This saves time for all employees and makes you and your employees much more efficient.  Teamshares allow you to segregate the data for groups like Accounting, Operations, C-suite, etc. Only those assigned to the Teamshare will have access to that data. You can also share files to individuals outside your company with as little as three clicks. You can set the sharing and expiration date as well for sensitive files that change often. This is a great alternative to emailing files to anyone in or outside of your company.

Our data encryption methods are stronger than the industry standard as we use Blowfish 448 bit encryption on data in transit and at rest when stored on our servers. We cannot read your data as it is fully encrypted. This is particularly important for companies that must show that they meet certain standards like HIPAA, PCI, Sarbanes-Oxley or SEC rules. We take security very seriously and generate a separate security key per client that is unique to each client. Other companies like Dropbox, or Box do not offer security of this caliber nor do they offer such an easy to use and functional platform at a similar cost. This is why Dropbox’s recent security failures were so heavily publicized as everyone was using the same security key and everyone’s data was at risk. Other free solutions like Google Drive, SkyDrive and others do not allow you to be in control of your security, the number revisions you would like to keep, and do not offer the advanced security encryption that Relysync offers today. Additionally your data is under the control of the company you already trust for your IT support not some large corporation with nameless and faceless support.

We can integrate your already familiar login credentials from your server environment to your RelySync file sharing service. We would simply install the same software on your server to enable Relysync file sharing service to share the same files using the Windows Active Directory username and password you already use at work. Make the jump to a more secure, more reliable and simply file sharing service today by calling us at (650) 961-1300 option 1 or email us at sales@relyonit.com to learn more.

Topic Articles
September 1st, 2011

Rely Cloud is an integrated service delivery solution that provides immediate access to a complete computing environment without the costs and risk of building and maintaining it yourself. The solution provides an all-inclusive, fully managed and supported IT infrastructure that requires minimal upfront capital investment.

For a monthly fee, Rely Cloud includes new servers, software licensing storage, virus protection, helpdesk support, PC and server monitoring, backup, intrusion detection, spam and spyware filtration, and more.

What’s Included

Our Infrastructure

• SAS70 Type II compliant state-of-the-art data center
• Enterprise class HP rack mounted servers
• Nightly back with backup & disaster recovery
• Hardware maintenance and upgrades included
• 24x7x365 Network Operations Center (NOC)
• Secure access controls to data center: two-factor authentication, biometric scanners
• Firewall, spam and virus blocking, intrusion detection
• Complete monitoring, troubleshooting and remediation of network issues

Rely Cloud Platform

• On-demand provisioning engine with control panel
• Provisions virtual or dedicated server
• Rapid deployment of applications and services

Virtual Desktop Infrastructure (VDI)

• Simplifies administration and management tasks
• Applications can be quickly added, deleted or upgraded
• Secure and centrailized data for easy backup
• Reduces overall operating costs

Your Software

• Subscription-based licensing (OS and Applications)
• Software maintenance (patching, updates and upgrades)

If your business does not need the power of hosted virtual desktops and you only need hosted email and sharepoint with offsite backup we offer that as well:

Rely Cloud Email is offered in 5 packs which includes Sharepoint and 10GB of cloud storage for files and desktop backup (mapped as a network drive). Outlook 2010 on Windows and Outlook 2011 on the Macintosh are included on this plan. The plan also includes Exchange activesync for mobile devices such as Androids, IPhones, and Windows Mobile devices or any device that is compatible with Exchange Activesync. This enables small businesses to move their email to the cloud and keep their handheld devices synched with calendar, contacts and email without the need for an in house Exchange server.

For a cloud assessment or to talk with us about Rely Cloud hosted Desktops, please call us today (650) 961-1300 option 1.

Topic Articles
August 29th, 2011

Email plays a big role in the way people do business. Whether you work from a fixed location at an office desk or from a mobile device on the go, the kind of email you use can define your level of productivity. Are you sure that the email system you are using is the right one for you?

Whether you work from an office or are productive while on the go, email most likely plays a big factor in the way you go about your business. Unbeknownst to many, some types of email systems have certain limitations that by extension can also limit the level of productivity of your business, and especially for people in the organization who must also work while out in the field.

One major issue for many people is synchronicity. Many people need their emails to be accessible on their mobile phones, PDAs, or other mobile devices, and they need them to be properly synchronized with their desktop workstations. The need to constantly update conversations and email threads from mobile devices to desktops with certain types of email can prove to be tedious and unproductive– and some email system types don’t include this ability at all.

Depending on the way you use your email, especially when on the go, having full access and full control of your account can define how productive you and others in your organization can be. Besides providing a much better degree of synchronization and integration with mobile devices, certain types of email systems also have features for sharing and collaboration features that allow you to set schedules and share files from your mailbox, as well as central storage for emails that allows you to access your account seamlessly with any mobile device, regardless of where you are located.

Of course, having a full-featured email system might not be best for everyone. The key is to know whether adapting a more bare-bones system is cost-effective for your business (especially in the long run). Sometimes the top of the line may be needed, and sometimes all you need is a bit of tweaking on your less fully featured system. Not sure which is best? Call us and we’ll be glad to sit down with you and assess what kind of email system is best suited for you and your business.

Published with permission from TechAdvisory.org. Source.
Topic Articles
August 23rd, 2011

Someone, somewhere could be talking about you or your company, anddepending on what’s being saidit can be either helpful or damaging to you or your business. This is of special concern in the online world, as the proliferation of websites and social media tools make it easy to share opinions with the world. In this article we point you to tools and online resources to help monitor and manage what’s being said about you or your businessand thereby build or defend your reputation.

Besides your own eyes and ears, there are plenty of toolsfor free or for a priceavailable to help you monitor your presence online. The simplest of these is your familiar search engines such as Google or Bing. By simply searching online, you can find where your name or your company’s name appears in various websites. With Google in particular, you can set up “alerts” which will email you when a specific word or term appears in their website index.

What words or terms should you use? Start with your name, or your company name, then try the name of your products and/or services, and maybe even the names of your employees, directors, and other stakeholders. It might also be helpful to search for the competition as well. As results come in you can refine your search by expanding or narrowing the scope of terms you would like to search or be alerted on. If you want to be able to search across all different search engines and not just one or two, you can use Monitor This.

Next you can use specialized website or social media monitoring tools to search only specific sites or services as opposed to the entire Internet. One example is Greplin, which allows you to search all of your accounts or accounts that you own. This is very helpful to be able to execute highly filtered searches on specific information in your Facebook, Twitter, or LinkedIn accounts, or your blog. Another option is Rollyo, which allows you to set up your own specialized search engines that cull content from public or open websites of your choosing.

Other more generalized tools include RSS feed readers—which allow you to consume news or information feeds from news sites or blogs. Examples include Newsgator.com, Bloglines.com, Google Reader or Pluck.com. Other generalized tools include those that monitor specific newsgroups or message boards like BoardReader.com, ForumFind.com, Big-Boards.com, BoardTracker.com, iVillage, Yahoo Message Boards, and MSN Money. Still others track changes to content of specific sites (Copernic Tracker, Website Watcher and WatchThatPage.com), as well as their domain information (DomainTools.com and BetterWhois.com).

The really interesting new services actually give you an explicit idea of the status of your reputationespecially if you are a relatively well known name or your business has an established brand. In this category are sites like Amplicate, which monitors general feelings or impressions about brands, businesses, or services; Klout, which tries to measure the influence of individuals based on their social interactions; and SendLove.to, which focuses on celebrities and media personalities.

There are literally dozens more tools you can use to monitor and manage your reputation online. To find out more, a great resource is here at the Duct Tape Marketing blog. If you have any additional suggestions, feel free to let us know!

Published with permission from TechAdvisory.org. Source.
Topic Articles
August 17th, 2011

For companies interested in trying out cloud-based services, email maybe something worth trying. Here’s a breakdown of two options from two industry giants that may be worth considering.

Google Apps
Google Apps is a service from Google that started in 2006, with the introduction of Gmail—a hosted email service, and which later incorporated other apps such as Google Calendar, Groups, Talk, Docs and Sites. Google Apps allow customers an independently customizable version of these Google products under their own domain name. The entry level option is free, but the package offered for Businesses is a paid service with an annual fee per user and additional storage space.

  1. Storage. Gmail, Google Apps’ email service starts with a sizable 7GB of free storage. Business users get 25GB. Bear in mind however that this storage space is shared with any data you have in other Google properties such as Picasa Web Album and Google Docs. Extra space can be bought however starting with USD $5 per year for an extra 20GB of storage. E-mail attachment sizes are limited to 25MB.
  2. Calendaring and Task Management. Gmail can be integrated with the overall excellent Google Calendar application. Google Calendar allows you to easily share personal calendars with colleagues, or create shared calendars used by groups of people (such as a calendar to track meeting room reservations, marketing events and others). Google Calendar also offers a built-in, but somewhat underpowered task management tool. Tasks can readily be added with due dates, but not readily shared or cannot be nested or linked with other tasks.
  3. Spam filtering, security and reliability. Gmail’s spam filtering features a community-driven system. Email tagged as spam by users help identifies similar messages as Spam for all other Gmail users. Generally the system works well, although some have complained that it can get over aggressive in its filters. In terms of security and reliabilityGmail has been criticized in the past with showing ads in its free Gmail service that display based on key words in the user’s messagespotentially violating their privacy. Its paid service offers however the option of disable these ads. Reliability is generally good with very few, but widely publicized disruptions in service.
  4. Usability. Gmail offers a host of unique usability enhancements that make it different from most other mail services. For one for a web app it loads really fast, as Google has been known to studiously optimize web page loading performance for their products. Another is that it offers a threaded view of messages by default. It also uses a starring/labeling system to tag and segregate messages instead of using folders. Another interesting enhancement done recently is the ability to sort messages by “importance” where it learns based on your usage over time what email messages it thinks you think are important.
  5. Mobile access. Gmail offers a version optimized for mobile devices, as well as support for a variety of devices for their native mail applications such as iOS and Android.

Overall Gmail is a solid mature choice if you are thinking of moving email to the cloud and are not afraid of being on the bleeding edge of cloud services and technology.

Microsoft Office 365
Microsoft Office 365, like Google Apps, offers a host of applications such as online versions of productivity tools which we all already know and use such as Word, Excel and PowerPoint. Most however work best when they are used in conjunction with your desktop-installed Office applications. Focusing on email, Office 365 offers a Hosted Exchange service, which transforms the mature, business-proven on-premise application to an on-demand service. Compared to Google Apps, it is quite newbeing introduced only last June this year, although its suite of products in an alternate form has been around for much earlier.

  1. Storage. Microsoft’s Hosted Exchange email service gives users 25GB of storage. Attachment file sizes are limited to 35MB. Additional storage can be purchased for $2.5 per GB per user per month.
  2. Calendaring and Task Management. Exchange integrates a mature feature set for personal productivity including calendaring, resource management, and task management. As an example tasks can be grouped, color coded and easily sorted. Emails can be converted as tasks and so on.
  3. Spam filtering, security and reliability. This is an area where perhaps Microsoft easily outshines Google with Exchange’s roots as an enterprise-class application. It offers spam protection, antivirus and others via Microsoft’s Forefore Online Protection for Exchange technology. It offers other features such as more full features user management, identity access management, mail archiving, etc. If you are in a highly regulated industry like financial services or healthcare these features may be essential for your business.
  4. Usability. While the web apps of Office 365 is not as fast loading or as slick as Google, it does offer familiarity. Modeled after their desktop brethren, or directly integrating with themthey offer a smoother migration experience for users specially if they have been weaned on Outlook.
  5. Mobile access. Like Gmail Microsoft made sure to support a variety of devices on launch, as well as integration with a variety of devicesspecially enterprise stalwarts like Blackberry mobile phones.

Overall Office 365 is a solid choice if you are thinking of moving email to the cloud but may be hesitant with changing the apps your users already know and use. Also if you are a business with strict policies related to security and compliancethis service may be something your auditors and IT people may be more comfortable with.

Interested in learning more? Can’t decide which to try? Let us know and find out how we can help get you the right balance between your existing IT systems and infrastructure and the cloud.

Published with permission from TechAdvisory.org. Source.
Topic Articles
August 15th, 2011

Smaller businesses usually face the difficulty of having their voices heard in the market today. While traditional marketing and advertising methods cost a lot more than many of these firms can afford, an effective alternative has arisen that is both efficient and cost-effective: marketing through social networking.

One of the most difficult challenges smaller businesses face is having a bigger presence in the market. While many of these companies offer good, quality services at much more affordable rates, they are many times overshadowed by larger firms that have bigger budgets to spend on marketing, advertising, and the like.

Things have changed, though, with the advent of social networking. What was once a simple, social, get-to-know-each-other tool between people on the internet has now evolved into a tool that small businesses can take advantage of in order to get their voices heard.

The gist of social networking for business is the simple concept of reaching potentially millions of people at a mere fraction of what is normally spent on advertising and traditional marketing. The wide reach of social media allows businesses to find their voices and showcase what they can do. The playing field then moves from an unfair balance of advertising budgets to a battle of service quality and value for money, as it should be and many smaller firms can compete effectively in this arena.

There are many ways to tap into the social networking phenomenon to boost your online presence and aid in your marketing. If you are interested in knowing more about this, please contact us and we’ll be glad to assist you in developing strategies that fit your specific requirements and needs.

Published with permission from TechAdvisory.org. Source.
Topic Articles
August 11th, 2011

Part of establishing a proper security cordon around your business data is having the right hardware like a router/firewall to get the job done, and done well. Resorting to cheap and basic equipment might cut it for simple personal or home use, but it’s not ideal for business applications.

In business, protecting important information and data is paramount. This is why it is recommended for any sort of business to invest in a security system that will prevent any cyber-attacks that might be launched against you.

Unfortunately, though, it’s lost on many that a security system is not just made up of one single thing software, better staff, better hardware, et cetera. A good and solid security system is composed of several factors working together to create a virtual chain that envelops your business and keeps it safe.

And one of the most underestimated links in this chain is the router/firewall. Many businesses are content using the most basic and cheapest option available on the market, without realizing that their security chain is only as strong as its weakest link. And if you make do with a cheap router/firewall, odds are you’ll get what you pay for not much.

While basic routers might work fine for homes or individual users, it is a much different scenario when it comes to business operations where basic just doesn’t cut it. Plus, there’s more at stake with business data, so why take the risk with cheap routers that lack the proper security features?

With viruses, malware, and the cyber thieves behind them continuing to grow and evolve, it is important that you understand what it takes to protect your system and your data – and invest in the best solution. Remember that it can take only one incident, one infiltration, to bring your whole business down.

We realize that every system is different and every business has its own specific needs, so if you want to know more about getting the right router/firewall for you, please don’t hesitate to contact us.

Published with permission from TechAdvisory.org. Source.
Topic Articles
August 8th, 2011

With so many smartphones out on the market these days, many would-be users find it difficult to choose which one works best for them. There is no right brand or model, only the right set of features for the intended use. Here are a few tips that might help confused buyers consider the right smartphone for them.

For many people these days, smartphones have become more of a necessity than a luxury. Being able to stay in touch through constant access to the internet and the thousands of mobile smartphone applications available has made smartphones an indispensable tool.

But with the boom in smartphone use, there also comes a conundrum for many: Which smartphone should I get? With so many choices out there, it’s becoming difficult and confusing to pick the right one. Here are a few quick and simple tips that you might find useful when canvassing the market:

1. Know what you want.
What do you need a smartphone for? Each handset has its own strengths and weaknesses. There are smartphones that integrate email and web browsing and put more focus on multimedia such as audio and video while there are other no-frills, no-nonsense models that trim features down to those that are the most basic and essential.

2. Consider your carrier.
Carriers are important because there are some smartphones that are only available with certain carriers, or carriers that limit certain features of a particular smartphone. You do have the option of getting an unlocked phone (meaning the device does not come with carrier requirements), but this has its own set of pros and cons that you have to weigh as well.

3. Get a feel for your choices.
Nothing beats actual experience, so visit local stores to get the physical feel of each phone. Is the keypad big (or small) enough for you? Is the device too thick or too thin? Do you like the user interface or is it too complicated for you? These are just some of the questions that you can answer once you get an idea of how it actually feels to use them yourself.

4. User feedback is important.
Talk not only to sales people but also to other people you know. Your friends and acquaintances have actual experience with various smartphones, so ask them what concerns and issues they have with their particular models.

If you have additional inquiries about how you can better use your smartphone for your business, please give us a call and we’ll be happy to assist you.

Published with permission from TechAdvisory.org. Source.
Topic Articles