Spring is almost here, and you know what that means: many companies and employees are looking for a fresh start. Chances are high that if your company is going to experience employee turnover, it will happen in Q2. This means that you will probably be conducting interviews, and one of the most convenient and popular ways of conducting an interview is via VoIP software - Skype, Microsoft LYNC, etc. Do you plan to conduct an interview using VoIP?
Let’s face it, there are very few people out there who love conducting interviews. The ones that do, are journalists, the rest of us see it as a means to the end. But that doesn’t mean that you should put interviews on the back burner. Remember, the purpose of the interview is to find an employee that meets your needs and is a good fit for your business. Many of us have watched or conducted interviews over VoIP, and have walked away unimpressed, or unsure of the results. Here are some tips to ensure you get the most out of VoIP while interviewing.
Remember the Rules Many of us have another identity or personality when we are online, it’s common to see people who are usually quiet and reserved in real life become very vocal when placed in front of a computer. This also happens when people conduct interviews online, another personality often comes out during the interview. Remember: even though you are conducting an interview over VoIP, it is still an interview, and as such, you need to follow the same rules and guidelines you would when conducting a face-to-face interview. One of the biggest things interviewers forget when they conduct interviews via VoIP is that you are a representative of your company and its brand, the interviewee will form their own opinion based on what you say and how you act. Adopt your face-to-face interview persona, not the online persona.
Lights, Camera, Office? When conducting the interview it is best to pick a well-lit spot, with minimal to no distractions. Your office may be the one with Nirvana posters on the wall - which is cool - but they’re probably not the best thing to have as your background during the interview. The best spot to conduct face-to-face interviews is in a conference room, so why not conduct the online interview there? If you don’t have a conference room, pick a quiet spot in the office. Wherever you settle, be sure you are comfortable there, as chances are you will be conducting more than one interview.
When you have found a good spot, be sure to turn off your cellphone, or at least put it on silent. Also be sure to turn the various sound alerts on your computer off. Nothing is more annoying to interviewees than being interrupted mid-sentence by a telephone call, or the ubiquitous IM alert.
Test the Tech Before you conduct the interview, ensure you are familiar with the program you are using. You don’t want to accidentally mute the interviewee, or even worse, hang up on them. It is a good idea to set up in the place you are going to be conducting the interview, and check that the internet connection is stable, or if you are using WiFi, that the signal is strong. Conduct a test call with a colleague or another person to ensure that your webcam is working correctly, and you can hear the other person. It is best to do this a few days in advance, so you can iron out any glitches or problems with lots of time to spare.
If a technological mishap occurs during the interview, or you lose your connection, don’t give up and walk away, simply call the interviewee back, apologize and carry on. Better still, establish at the outset that if there is a problem, you will definitely call back. This will ensure that the interviewee isn’t calling you when you are calling them.
The Interview Remember that you are using technology for the interview, and this technology has many useful features, the most pertinent being the ability to record. Being able to play the interview back later if you feel you have missed something, or want to know other employees’ opinions, is an excellent perk to using VoIP. Be sure to let the interviewee know that their interview will be recorded, as it could be illegal to record the person without their consent.
One common oversight by both the interviewer and interviewee is time. It may happen that you need to conduct an interview with someone in another timezone. It’s important to be aware of the time difference and ensure that both parties are on the same page. Also, if you’re in an area that has Daylight Savings Time, be aware that some places don’t observe it, and adjust accordingly. If you know the interviewee is in another timezone, clearly state when you are setting up the interview time, if you mean your time or the interviewee’s time.
Finally, when conducting the interview: be aware of where you are looking. Most programs will have the other person in a large image with you in a smaller image. Look at the image of the person when they are speaking, and at the camera when you are speaking. This is the best way to replicate eye-contact in a face-to-face interview.
When you remain professional and can execute a good interview using VoIP software, you can be sure that the interviewee will be impressed and will want to join your company. Good luck! If you would like to know more about using VoIP for interviews, or other business operations give us a call - we are more than happy to hear from you.

One of the most important aspects of the smartphone is the app. Apps are small programs that essentially give the smartphone its functionality, and are usually downloaded onto your phone from an online store like iTunes or Google Play. Android users who download apps from Google Play have over 800,000 apps to choose from, many of which that could be useful for business owners and managers. One particular app brings more functionality when making calls.
If you are an Android user, you likely use Google's other products on a regular basis. Google banks on this, and is constantly updating apps or products to make them seamless across multiple devices. One such example of this is Chrome. You can install it on your phone and computer and have bookmarks, search history, open tabs, etc. sync. In early March, Chrome Beta for Android was updated, bringing with it two new features.
One of the greatest things about smartphones are the apps. If you have an iPhone or an Android, or even a BlackBerry and Windows Phone, you likely have well over 30 apps installed. It seems like there is an app for everything these days, especially for Android users. Some of the best, for businesses, extend the functionality of the phone's basic function - making and receiving calls and texts.
When you look at Apple's mobile platform, iOS, it's easy to tell that it's wildly successful. Competitors like Google know this and have been working for years to catch up. While the iPhone and iOS are still king, Android seems to be quickly catching up. If you look into the current numbers, 2013 should be a big year for smartphones, especially for Android.
When it comes to smartphones the average user is spoilt for choice. There are so many makes and models out there that picking the one that is right for you can be a long and often drawn out process. One thing most users look for is the ability to customize their phones, and if you are looking at an Android device you have a multitude of customization options, including the ability to tailor the home screen to meet your style, tastes and needs.
November 13, for many just a normal Tuesday, for Google's mobile platform - Android: One of the biggest days of the year. Why was the 13th such a big day? It's the day Google released not only a new version of Android (4.2), but also new Nexus products. Nexus devices are what Google considers to be the 'benchmark' Android device.
Smartphones are incredibly useful tools for the modern professional, functioning as our main means of communication, a photo album, day planner and rolodex, among other things. On systems like Google’s Android, our contacts are only a short press away, and this has led us to rely on our phone to store all our important numbers. But, what happens when your phone stops working and you lose all your numbers?
One of the more important features of the modern smartphone is the keyboard. The keyboard on many phones differs from those used with computers in that it’s part of the screen and only shows up when needed. If you have an Android phone, there are a number of keyboards available, making it tough to choose the best for your phone.
If there’s one thing smartphone users love, it’s updates to a newer version of their operating system. In late June Google announced the next incremental update to their Android operating system, Android 4.1 Jelly Bean. Amid cheers from the attendees at Google’s I/O conference, the new features of Jelly Bean were introduced.




